5 reasons why HR dept’s could be like my AVEDA Salon experience.
14. Jul, 2010 
2 Comments
I’ve heard for years about how companies specifically Human Resources (HR) are supposed to develop and provide internal and external customer friendly experiences. As I was waiting to get my hair cut at an AVEDA salon I started thinking about my experience at the salon could be just like the standard HR department experience.
1. I would always get someone to respond in some way to my questions, feedback and/or concerns(phone, email, text, direct message, facebook message, LinkedIn, etc.).
2. Someone would offer me coffee, imported water or tea whenever I arrived for my scheduled time (performance review, open enrollment, payroll, incident reporting, etc.)
3. I could easily walk into HR and pull off the shelf any of the following:
- Damage Remedy
- Brilliant
- Source of Replenishment
- Purse Abundance
- Caribbean Therapy
- Inner Light
*Warning: Males might need some guidance on what this means from nearest female.
4. Operations might appear a little chaotic yet stylish but in a completely in control because you have competent people that you can trust. I already know LOTS of HR professionals I would trust for anything. (I also trust my stylist, she is wonderful as she knows what I should do versus what I want to do…)
5. I will be told how wonderful I look every time I leave, even if it’s not true with no chance of a harassment claim.
I like 2 and 5.
But what about the details? Do they get those?
Shave your neck, trim your ear and nose hair?
Do they really do evrything they can do?
That is when it is really a great experience!